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Corporate Responsibility

Environmental, Social and Governance (ESG) principles underpin our long-term success, ensuring we are a viable and sustainable organisation.

Our approach to ESG

At Travelex, we believe Environmental, Social and Governance (ESG) principles are fundamental to our business. These principles underpin our long-term success, ensuring we are a viable and sustainable organisation that acts in the best interests of our customers, colleagues, partners and communities. We recognise our operations impact ESG both inside and outside of the workplace and we are committed to integrating meaningful ESG practices into our business.

Our mission is to simplify our customers’ access to international money—however and whenever. We are one of the most recognised, respected and reliable brands in travel money and acknowledge our responsibility to minimise our environmental impact as we aim to progress towards a more sustainable and equitable future. We understand that addressing the climate crisis matters deeply to our customers and colleagues and we are committed to upholding a standard we can all take pride in.

Sustainability is a key factor in our long-term success. We continuously assess how our operations affect people and the environment. Our goal is to evolve into a sustainable, equitable and diverse business that positively impacts social, economic and environmental principles in the communities where we operate.

Our ESG commitments are dedicated to driving meaningful change across three key areas:

Environmental

  • Reducing our environmental impact across all aspects of our business, from supply chain management to resource efficiency and carbon footprint reduction.
  • Setting ambitious targets for carbon reduction:
    • Scope 1 & 2 (own operations): Net Zero by 2050
    • Scope 3 (entire value chain): 45% reduction by 2050

Social

  • Fostering a diverse and inclusive workplace where our colleagues reflect our global customer base, and everyone feels valued, included, and empowered to succeed.
  • Promoting financial inclusion by ensuring our customers can seamlessly access and spend money using their preferred methods, from anywhere in the world.
  • Partnering with communities across our 20+ country footprint to support good causes.

Governance

  • Upholding best practice corporate governance standards
  • Adhering to the highest possible legal, compliance and ethical standards
  • Maintaining a strong compliance culture across all countries where we operate
  • Promoting a culture of accountability and transparency